The purpose of this policy is to outline the standards of conduct expected of persons using the Santa Clarita Public Library and the administrative processes to be used when those standards are violated.


The Santa Clarita Public Library is open to the general public. This policy ensures that everyone has the right to use library services and resources provided his or her behavior does not unreasonably interfere with the rights of others to do the same. This policy requires the following specific behaviors be observed in the library:

  • Behavior must not disrupt other people’s use of the library.
  • Library customers must be considerate of others in the library and treat other customers, staff and volunteers with courtesy and respect, honor others’ privacy and keep all conversations quiet. Loud, abusive or threatening language will not be tolerated.
  • Any action recognized as illegal is prohibited in the library including possession or use of firearms, weapons and illegal substances.
  • Electronic devices including cell phones must be set to mute or vibrate in the library. Volume from devices must be inaudible to others.
  • Food and beverages may only be consumed in designated areas. All beverages must have a lid in the library.
  • If a person creates or emanates a detectable odor, including that of controlled substances, that disturbs other library customers or staff, they will be asked to leave until the situation is corrected.
  • Bicycles, skates, skateboards, collapsible scooters, wheelies, hover boards and other such items may not be used in the library including entryways or walkways and must be kept out of passageways.
  • Smoking or use of tobacco products is not allowed in the library or within 20 feet of entryways. Smoking includes holding, carrying, burning, emitting, inhaling or exhaling the fumes or vapor of a lighted or activated pipe, cigar, cigarette or any electronic smoking device.
  • The consumption or possession of alcohol is prohibited on the premises except for special events whose organizers have obtained appropriate City approvals.
  • Shopping carts or other wheeled conveyances, except medically required equipment or strollers and wheelchairs carrying people, are not allowed in the library.
  • Customers are not permitted to enter the library with more than two backpacks, suitcases, or other large parcels or any combination of these, and these items may not be left unattended. The library is not responsible for unattended items in the library.
  • Animals, other than service animals assisting persons with disabilities or animals in library approved programming, are not permitted inside the Library. As defined in federal law, a service animal is a dog or miniature horse that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The work or tasks performed by a service animal must be directly related to the handler’s disability. The owner must be in full control of the animal at all times. Both the person with the disability and the service animal must follow the Library Code of Conduct.
  • Library restrooms may not be used for bathing, grooming, or washing clothing.
  • Customers must be fully clothed in the library. Upper and lower body must be appropriately covered and footwear must be worn at all times.
  • No sleeping is allowed in the Library.
  • Customers cannot solicit, panhandle, sell products or conduct business, including tutoring for a fee, in the Library.
  • Using Library materials, equipment, furniture, fixtures or building in a manner inconsistent with customary use or in a destructive, abusive or potentially damaging manner is not permitted.

Rules for Supervision of Minors

Parents, legal guardians, caregivers and teachers are responsible for the behavior of children under their supervision. Children under the age of 11 must be accompanied by a parent or responsible caregiver 13 years old or older. A responsible adult must directly accompany babies, toddlers and preschool age children at all times. The Library is a public building; Library staff and volunteers cannot assume responsibility for children at any time. If a child is left unattended, the staff will make an attempt to find the parent /caregiver within the library, if staff is unable to locate a responsible party, the child will be considered abandoned, and law enforcement personnel will be notified. If an unattended child is in the library 15 minutes prior to closing time, law enforcement personnel will be notified and asked to pick up the child. Library staff are not permitted to provide transportation for the child.

Staff Procedures when Customers Violate the Code of Conduct

It is unlawful for any person to fail to obey a directive from library personnel to cease and desist from the violation of any regulation, statue, or ordinance applicable to the use of the library.

If a customer exhibits behavior that violates the Code of Conduct, library staff will first inform the customer regarding the Library’s Code of Conduct and seek voluntary compliance. If the customer continues to act in ways that violate the Code of Conduct, library staff will require that the customer leave the library. Law enforcement personnel will be called to assist as needed.

The Santa Clarita Public library has the authority to restrict customer access to the library for extended periods upon written notice to the customer.